Employment

Become a member of our GoNorth family!

Working at GoNorth

GoNorth Travel, LLC. is a family-owned tourism company with a large RV and SUV rental fleet, and branches in Anchorage, Fairbanks, Seattle and Whitehorse. We are a always looking for motivated, hard-working staff that wants to be a part of the great experience we offer to our customers.

Check out what jobs we currently have available below and apply today to become the newest member of the GoNorth family!

Job Vacancies

GoNorth Travel

Chief Financial Officer

Work location: Anchorage

GoNorth Travel, LLC is a family owned Tourism company with a large RV and SUV rental fleet with branches in Anchorage, Fairbanks, Seattle and Whitehorse. We are looking for an experienced Chief Financial Officer to take over the responsibilities of our current CFO. The CFO has a day-to-day, ongoing impact on company operations, helping us to analyze, strategize, and grow our financial position. As a member of senior management, the CFO will be comfortable in a leadership role that requires clear and effective communication skills.

Objectives of this role

  • Take responsibility (either directly or via staff) for all cash management, investments, insurance, budgeting, and financial reporting, and help drive the company’s financial strategy and hiring needs
  • Ensure cash flow is compatible with operations by overseeing day-to-day accounting, recording, reporting, and internal-control activities of the organization
  • Develop and implement best practices and tools to ensure a well-controlled yet flexible organization that has strong fiscal management, project coordination, cross-team communications, and workflows

Responsibilities

  • Process Payroll and file all related information returns for employees in 2 US states and the Yukon Territory in Canada, complying with all applicable local / state laws, including Worker’s Comp reporting and auditing
  • Prepare and file rental tax returns for the operations in Alaska and Washington as well as GST tax returns for Canada
  • Manage all insurance related aspects of the business properties as well as our rental fleet
  • Research revenue opportunities and economic trends, analyze internal operations, and identify areas for cost reduction and process enhancement
  • Manage HR operations by coordinating with internal staff responsible for other aspects of HR
  • Monitor business performance with tracking tools, establish corrective measures as needed, and prepare detailed reports for the management team
  • Manage finance personnel and oversee financial IT systems, ensuring compliance with relevant regulatory entities

Required skills and qualifications

  • Five or more years of experience in related fields
  • Exceptional verbal, written, and visual communication skills
  • Strong computer skills (proficient in MS applications)
  • Profound bookkeeping skills (QuickBooks Desktop a must, dual currency, inter-company entries)
  • Understanding of advanced accounting, regulatory issues, and tax planning
  • Maintain confidentiality at all times
  • Organizational skills and ability to prioritize work
  • Valid Driver’s license, clean driving record

Preferred skills and qualifications

  • Master’s degree (or equivalent experience) in accounting, business accounting, or finance

Benefits offered

  • 401(k) matching up to 4%
  • Paid time off
  • Paid sick time
  • Employee discount

Starting Pay: annual salary of $70,000 depending on experience

Please send application and resume to human.resources@gonorth-alaska.com

Published: November 17, 2024

Senior Travel Planner

Work location: Anchorage
Job Type: full-time, 40hrs

GoNorth Travel LLC is a receptive tour operator and agent for travel agencies in German speaking Europe, Belgium, the Netherlands, Australia, and also the U.S..

Winter work hoursflexible, Mondays-Fridays
Summer work hours: 8AM-5PM active, standby until 8PM, Mondays-Fridays,
Limited hours & standby Saturdays/Sundays
During training: 8AM to 4PM, Monday-Friday

Salary:

  • $25.00/hour during first months while being trained.
    Subsequent increases based on responsibilities taken over.
  • $30.00 – $35.00 once extensive knowledge achieved, and special responsibilities taken over.

Subsequent increases based on performance.

Qualifications:

  • Minimum of 3 years of work in travel planning.
    Extensive knowledge about service providers (activities and accommodations) in Alaska and Yukon
  • Minimum of 1 season spent in Alaska
  • Ability to solve problems while working independently
  • Good communication skills and work in a team
  • Fluent in German (speaking, reading and writing)

Responsibilities include, but are not limited to:

  • Email network with the employees of our client partners, as well as service providers
  • Craft quotes for suggested travel itineraries
  • Enter bookings into our reservation system
  • Provide relevant documentation for the end consumer, including detailed trip description in German or English and the corresponding vouchers.
  • Assist clients on the road when they encounter challenges
  • Attend meetings with service provider partners, and market our products to existing and new clients.
  • Work in team with co-workers in Alaska and Zurich, Switzerland

Benefits offered:

  • 401(k) matching up to 4%
  • Paid time off
  • Paid sick time
  • Employee discount

TO APPLY:
Submit your application, a letter explaining your past work as travel planner, your knowledge of Alaska and Yukon, your experience in customer service, travel trade; and your resume via email to human.resources@gonorth-alaska.com
Once you are considered a candidate, we will ask you to provide reference contacts for questions regarding qualifications listed above and proved at previous work places.

Published: November 29, 2024

RV Technician

Work location: Anchorage
Job Type: full-time, 40hrs

Do you like to work with a small team? Are you a creative person with a can-do attitude? Do you thrive in a fast-paced environment?
GoNorth Travel, LLC, a family-owned medium size company with branches in Anchorage, Fairbanks, Seattle, and Whitehorse Canada is looking for an experienced RV Technician (at least Level 1) for our Anchorage, Alaska location. Seasonal and/or year-round employment. Brand-new facilities in Anchorage; modern workplace environment.

Job duties include:

Service and repair RV’s, truck campers and SUV’s

Minimum qualifications:

  • High School Diploma
  • Highly proficient in English (speaking, writing and reading)
  • Computer skills
  • Ability to work independently and with highest accuracy within required time frame
  • Ability to multi-task in a fast-paced environment
  • Clean and valid Driver’s license
  • Good team player

What you need to bring: Must bring your own tools – however, we will provide a tool weight transportation allowance

Starting pay $25 to $45 per hour depending on level of experience; plus incentive

Benefits offered:

  • 401(k)
  • Employee discount
  • Paid time off
  • Paid sick leave
  • Generous incentive program

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • RV Service Technician: 3 years (Preferred)

License/Certification:

  • Driver’s License

Please apply by sending resume and cover letter to human.resources@gonorth-alaska.com

Published: November 21, 2024

Currently no jobs available in Fairbanks.

Reservations Supervisor, Whitehorse Station

Job Type: Full-time (35 – 40 hrs), year round
Starting pay: $24.52/hr / NOC code 62022

GoNorth Travel, LLC is a family owned Tourism company with a large RV and SUV rental fleet. We are looking for a highly motivated multilingual Reservations Supervisor for our Whitehorse station. Please note that housing is not provided.

Responsibilities of the Reservations Supervisor include:

  • Answer questions in person, on the phone and by email in English, German and French;
  • Welcome guests to GoNorth and collecting guests’ arrival and departure information;
  • Hire, train and lead a small rental staff team during the rental season;
  • Oversee getting the rental units ready to GoNorth standard in time for the guests and assist wherever needed, including detailing and housekeeping;
  • Coordinate workflow with RV technicians and mechanics;
  • Keep the station clean and presentable at any given time;
  • Complete quality check before handing out vehicles;
  • Explain and hand out vehicles to customers in English, German and French;
  • Explain rental agreement to customers in English, German and French;
  • Evaluate returned vehicles;
  • Enter all relevant information into in-house database;
  • Accept payments and process refunds to guests;
  • Coordinate procedures with Rental and Station Managers company wide;
  • Report directly to COO, CFO and CEO;
  • And other related duties as assigned.

Minimum Qualifications:

  • High School Diploma
  • Excellent English and German language skills (reading, writing, speaking)
  • Fluid in French (reading, writing, speaking)
  • Experience in similar operations
  • Excellent guest service, communications skills and problem-solving skills
  • Strong computer skills (proficient in MS Office applications)
  • Ability to work independently and with highest accuracy within required time frames
  • Ability to multi-task and work under pressure
  • Must be able to work shifts, weekends, and holidays during rental season
  • Positive attitude
  • Good team player

Please send application and cover letter to human.resources@gonorth-alaska.com

Published: December 3, 2024

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