Chief Financial Officer

Work location: Anchorage

GoNorth Travel, LLC is a family owned Tourism company with a large RV and SUV rental fleet with branches in Anchorage, Fairbanks, Seattle and Whitehorse. We are looking for an experienced Chief Financial Officer to take over the responsibilities of our current CFO. The CFO has a day-to-day, ongoing impact on company operations, helping us to analyze, strategize, and grow our financial position. As a member of senior management, the CFO will be comfortable in a leadership role that requires clear and effective communication skills.

Objectives of this role

• Take responsibility (either directly or via staff) for all cash management, investments, insurance, budgeting, and financial reporting, and help drive the company’s financial strategy and hiring needs
• Ensure cash flow is compatible with operations by overseeing day-to-day accounting, recording, reporting, and internal-control activities of the organization
• Develop and implement best practices and tools to ensure a well-controlled yet flexible organization that has strong fiscal management, project coordination, cross-team communications, and workflows

Responsibilities

• Process Payroll and file all related information returns for employees in 2 US states and the Yukon Territory in Canada, complying with all applicable local / state laws, including Worker’s Comp reporting and auditing
• Prepare and file rental tax returns for the operations in Alaska and Washington as well as GST tax returns for Canada
• Manage all insurance related aspects of the business properties as well as our rental fleet
• Research revenue opportunities and economic trends, analyze internal operations, and identify areas for cost reduction and process enhancement
• Manage HR operations by coordinating with internal staff responsible for other aspects of HR
• Monitor business performance with tracking tools, establish corrective measures as needed, and prepare detailed reports for the management team
• Manage finance personnel and oversee financial IT systems, ensuring compliance with relevant regulatory entities

Required skills and qualifications

• Five or more years of experience in related fields
• Exceptional verbal, written, and visual communication skills
• Strong computer skills (proficient in MS applications)
• Profound bookkeeping skills (QuickBooks Desktop a must, dual currency, inter-company entries)
• Understanding of advanced accounting, regulatory issues, and tax planning
• Maintain confidentiality at all times
• Organizational skills and ability to prioritize work
• Valid Driver’s license, clean driving record

Preferred skills and qualifications

• Master’s degree (or equivalent experience) in accounting, business accounting, or finance

Benefits offered

• 401(k) matching up to 4%
• Paid time off
• Paid sick time
• Employee discount

Starting Pay: annual salary of $70,000 depending on experience

Please send application and resume to human.resources@gonorth-alaska.com

Published: November 17, 2024

Service Shop Administrator

Work location: Anchorage
Job Type: in person, full-time, 40hrs

Do you like to work with a small team? Are you a creative person with a can-do attitude? Do you thrive in a fast-paced environment?
GoNorth Travel, LLC, is a family-owned medium size company with branches in Anchorage, Fairbanks, Seattle, and Whitehorse Canada. We need help with administrative support for our Service, Parts and Warranty departments. Experience in all 3 fields is an advantage; however we are willing to train the right person.

What we expect

Provide a high level of service to internal and external parts customers. Pull and fill orders from stock. Notify parts manager of out-of-stock parts or shop materials that need immediate attention. Locate out-of-stock parts from outside source and submit an emergency order, if necessary.

The Service Writer/Service Advisor needs to effectively communicate customer needs to service technicians. First and foremost, they must be able to clearly explain to customers what repairs should be performed and why – without confusing them. Collect payment and ensure customer is advised of the progress of work being performed.

Submit warranty claims to the manufacturer and track their progress; follow up with manufacturer to resolve any outstanding issues or delays. Maintain detailed records of all warranty work, including parts, labor, and claim status, ensuring accurate documentation for audit purposes.

Minimum qualifications

• High School Diploma
• Highly proficient in English (speaking, writing and reading)
• Computer skills
• Ability to work independently and with highest accuracy within required time frame
• Ability to multi-task in a fast-paced environment
• Clean and valid Driver’s license
• Good team player

Schedule

• 8 hour shift
• Monday to Friday
• Weekends as needed

Pay

• Starting $25.00/hr DOE

Benefits

• 401(k) matching
• Employee discount
• Paid time off
• paid sick leave

Ability to Commute

• Anchorage, AK 99517 (Required)

Please send application and resume to human.resources@gonorth-alaska.com

Published: April 1, 2025

Retail Sales and Customer Relations Manager

Work location: Anchorage
Job Type: in person, full-time, 40hrs

Do you enjoy meeting new people every day?
Are you passionate about RV-life and like the idea of helping people find their dream home on wheels?
 
Do you enjoy a dynamic environment, interdisciplinary collaboration, and interacting with staff, vendors, and customers from all over the world?
We have an opportunity for you!

 GoNorth Travel LLC is a family-owned tourism company with a large RV and SUV rental fleet with branches in Anchorage, Fairbanks, Seattle and Whitehorse. We have a company culture of excellence, teamwork, creativity and growth, and welcome anyone interested in such a work environment to apply to become our new Retail Sales and Customer Relations Manager

The Sales and Customer Relations Manager has a critical role in our company. The ideal candidate for this role is a driven business professional with a strong, persuasive presence, a natural talent for engaging different personalities, and meticulous attention to detail.

Salary 

Starting salary based on previous work experience in relevant fields. Future salary based on performance and responsibilities

 Benefits

• Paid time off
• Paid sick leave
• Employee discount on rentals
• 401(k) matching up to 4%

 Requirements

• Outgoing Personality
• Driver’s License (clean driving record)
• Knowledge of Sales procedures and Upsell strategies
• Ability to work independently and with highest accuracy within required time frame
• Understanding of software and database applications, as well as basic understanding of IT hardware

Responsibilities

• Familiarizing potential customers with the products
• Quality Assurance of all sales vehicles, coordinating with parts department and consignment lots as needed
• Ensuring accurate record keeping and system updates regarding vehicle locations, pricing and status
• Analyzing internal system data to assess success of consignment lots and relocation needs to improve revenue stream
• Verifying the consignment and GoNorth property visibility
• Achieving or exceeding set sales targets and increasing sales revenue
• Ensuring GoNorth policies are understood by vendors, potential customers, and consignment lots
• Handling of all transactions in compliance with company standards
• Coordinating with staff from different departments directly and through various media to ensure active communication and vendor relationships are maintained, excellent customer service is provided, and market brand recognition increases
• Timely ordering and maintaining required stock levels
• Other duties as assigned

Beneficial additional knowledge and skills

• Knowledge of RVs, Campers, SUVs, and Trucks
• Market expansion strategies
• Fleet maintenance and management
• Quality control experience
• Experience in Parts and Service Logistics
• Knowledge of Service advising and Service writing
• Experience in Warranty administration and claims
• Knowledge of FileMaker

Please send application and resume to human.resources@gonorth-alaska.com

Published: April 10, 2025