Senior Travel Planner

Job Type: full-time, 40hrs
Work location: Anchorage or Fairbanks

GoNorth Travel LLC is a receptive tour operator and agent for partners in German speaking Europe, Belgium, the Netherlands, Australia, and also the U.S..

Winter work hours: flexible, Mondays-Fridays
Summer work hours: 8AM-5PM active, standby until 8PM, Mondays-Fridays,
limited hours & standby Saturdays/Sundays
During training: 8AM to 4PM, Monday-Friday

Salary:

• $25.00/hour during first months while being trained.
  Subsequently increases based on responsibilities taken over.
• $30.00 – $35.00 once extensive knowledge achieved, and special responsibilities taken over.

Subsequently increases based on performance.

Qualifications:

• Minimum of 3 years work in travel planning. Extensive knowledge about service providers (activities and accommodations) in Alaska and Yukon
• Minimum of 2 seasons spent in Alaska
• Experience in supervisory function
• Ability to problem solve, while working independently
• Ability to think from a tourist’s perspective
• Good communication skills and work in team
• Reading and writing in German not required, but helpful in that position

Responsibilities include, but are not limited to:

• Email network with the employees of our client partners, as well as service providers
• Craft quotes for suggested travel itineraries
• Enter bookings into our reservation system
• Provide relevant documentation for the end consumer, including detailed trip description in German or English and the corresponding vouchers.
• Assist clients on the roads when they encounter challenges
• Attending meetings with service provider partners, work out new products for our clients, and market our products to existing and new clients.
• Work in team with co-workers in Alaska and Zurich Switzerland

Benefits offered:

• 401(k) matching up to 4%
• Paid time off
• Paid sick time
• Employee discount

TO APPLY:
Submit your application, a letter explaining your past work as travel planner, your knowledge of Alaska and Yukon, your experience in customer service, travel trade; and your resume via email to human.resources@gonorth-alaska.com
Once you are considered a candidate, we will ask you to provide reference contacts for questions regarding qualifications listed above and proved at previous work places.

Published: March 30, 2024

RV Technician

Do you like to work with a small team? Are you a creative person with a can-do attitude? Do you thrive in a fast-paced environment?
GoNorth Travel, LLC, a family-owned medium size company with branches in Anchorage, Fairbanks, Seattle, and Whitehorse Canada is looking for experienced RV Technicians (at least Level 1) for our Anchorage and Fairbanks, Alaska locations.

Job Types: Full-time or Part-time, Seasonal and/or year-round employment

Job locations:  Anchorage or Fairbanks, Alaska
Brand-new facilities in Anchorage ready to move in in April this year. Modern workplace environment.

Job duties to include:
Service and repair RV’s, truck campers and SUV’s

Minimum qualifications:

• High School Diploma
• Highly proficient in English (speaking, writing and reading)
• Computer skills
• Ability to work independently and with highest accuracy within required time frame
• Ability to multi-task in a fast-paced environment
• Clean and valid Driver’s license
• Good team player

What you need to bring:  Must bring your own tools – however, we will provide a tool weight transportation allowance

Starting pay: $25 – $45 per hour depending on level of experience; plus incentive

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Paid sick leave
• Generous incentive program

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• RV Service Technician: 3 years (Preferred)

License/Certification:

• Driver’s License

Work Location: In person

Please send application to human.resources@gonorth-alaska.com 

Published: February 26, 2024

Reservations Supervisor, Whitehorse Station

Job Type: Full-time (35 – 40 hours), year round

Starting pay: $23.00/hr

GoNorth Travel, LLC is a family owned Tourism company with a large RV and SUV rental fleet. We are looking for a highly motivated multilingual Reservations Supervisor for our Whitehorse station. Please note that housing is not provided.

Responsibilities of the Reservations Supervisor include:

• Answer questions in person, on the phone and by email in English, German and French;
• Welcome guests to GoNorth and collecting guests’ arrival and departure information;
• Hire, train and lead a small rental staff team during the rental season;
• Oversee getting the rental units ready to GoNorth standard in time for the guests and assist wherever needed, including detailing and housekeeping;
• Coordinate workflow with RV technicians and mechanics;
• Keep the station clean and presentable at any given time;
• Complete quality check before handing out vehicles;
• Explain and hand out vehicles to customers in English, German and French;
• Explain rental agreement to customers in English, German and French;
• Evaluate returned vehicles;
• Enter all relevant information into in-house database;
• Accept payments and process refunds to guests;
• Coordinate procedures with Rental and Station Managers company wide;
• Report directly to COO, CFO and CEO;
• And other related duties as assigned.

Minimum Qualifications:

• High School Diploma
• Excellent English and German language skills (reading, writing, speaking)
• Fluid in French (reading, writing, speaking)
• Experience in similar operations
• Excellent guest service, communications skills and problem-solving skills
• Strong computer skills (proficient in MS Office applications)
• Ability to work independently and with highest accuracy within required time frames
• Ability to multi-task and work under pressure
• Must be able to work shifts, weekends, and holidays during rental season
• Positive attitude
• Good team player

Please send application and cover letter to human.resources@gonorth-alaska.com

Published: December 30, 2023

Handyman

Job Type: Full Time, year round

Location: Algona, Washington

We are looking for an experienced Handyman for our Seattle branch, located in Algona.

What you need to bring:

• Experience in mechanical, electrical, plumbing and finish carpentry work;
• a self-driven personality;
• clean driving record;
• valid Driver’s License;
• computer skills;
• your own set of tools;
• you are over 21 years of age.

What we offer:

• An interesting and challenging job;
• a great team to support you;
• 401(k)
• PTO
• Employee discounts
• Room to grow

Starting Pay $23.00 – 24.00/hr, DOE

Please apply by sending your resume to human.resources@gonorth-alaska.com

Published: April 24, 2023